Today's manufacturing environments are leaner, more reliant on uptime and more demanding than ever before. In the context of a competitive environment and global marketplace, the pressure to adapt, improve and innovate has never been greater.
At CCT we recognize the challenges faced by industry and are dedicated to improving the customers' service experience. The first step to this is a hyper focus on uptime and reliability. As such we have created a suite of services that can be customized to the needs of the individual facility. A partnership with our aftermarket services team is an investment in uptime and reliability.
Our services include:
Preventative Maintenance Schedules: In collaboration with the OEM our personnel created custom services schedules and recommendations based on age of equipment and most recent maintenance activity
Remote Monitoring: Utilizing digital tools CCT is able to predict maintenance needs implementing a monitoring, reporting and actionable tool.
Spare Parts Programs: Utilizing the OEMs equipment parts lists CCS has a programmatic approach to spare parts encouraging you, the customer, to stock your shelves and prepare for maintenance needs based on the OEMs replacement schedules and recommended spare parts package. Our purchasing team is able to source nearly any spart part. For equipment that is no longer available or discontinued we will custom engineer and fabricate a replacement furthering our dedication to uptime.
Industrial customer retention comes from the combination of technically skilled aftermarket service professionals, extensive industrial equipment knowledge and customer- centric teams.
We offer a strategic approach to uptime & the customer experience. Equipment maintenance isn’t just about a single piece of equipment. It is about understanding the needs of an entire facility, it is a collaboration between service provider and plant management, it requires a holistic approach to upkeep and a passion for uptime. This responsibility isn't just on CCT as the provider. The facility’s management has the following responsibilities:
Communicate changes in equipment operations
Share upstream operational or process changes allowing ample time for application engineering and associated retrofits or upgrades to equipment
Coordinate scheduled downtime to allow for planned maintenance
Perform regular maintenance per OEM operations manual
Through a collaborative approach to maintenance facilities can improve uptime and the operational life of equipment while ensuring a positive experience.